Mr Price Group

Sales Associate

  • Mr Price Group
  • South Africa
  • 7 days ago

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Job Description

Do you have a passion for delivering excellent customer service and driving sales?

Mr Price money are looking for passionate Instore Credit associates to be part of their dynamic team.

The Credit Associate will be responsible for the provision of a world class customer experience by actively facilitating the achievement of mrpmoney’s in-store strategic objectives.

The key focus of this role will include the demonstration of outstanding customer service, selling skills and the promotion of credit applications offered by mrp price money.

We’re looking for talented and passionate Credit Associates to drive credit sales in our Mr Price stores listed below:

Mr Price Pier 14 Mall Gqeberha Eastern Cape

Mr Price Bluff Mall Durban KwaZulu Natal

Key Responsibilities:

Provide a fast, friendly service by actively seeking out customers to assess their needs and to provide assistance.

Actively strive for quick complaint resolution and the avoidance of escalation of issues.

Offer customers an exemplary and timely service.

Effectively serve multiple customers, discover their needs, and make recommendations to generate sales.

Build and maintain internal and external customer satisfaction.

Provide comprehensive follow-up, often going between customer and suppliers to resolve issues, and tailor resolutions to meet customer needs.

Promote and/or market credit to customers.

Efficiently drive credit applications in store.

Successfully meet and/or exceed monthly credit targets efficiently.

Promote and/or market credit to customers’ personalised product.

Achieve and/or exceed daily sales goal by cross selling and promoting additional products and services,

Assisting customers to complete credit applications utilising iPads

Maintain working knowledge of store’s policies and procedures.

Maintain knowledge of current sales, sales promotions and campaign related requirements.

Efficiently perform department tasks including creating displays and processing transactions.

Assist store managers/associates to identify and resolve issues in the store.

Maintains high level of personal integrity (e.g., practices and policies, work, high levels of attendance and personal appearance, schedule, accurate timekeeping records, etc.).

Build and maintain strong customer relationships to ensure leads, future business and maximum productivity.

Provide accurate product information to all customers when needed.

Enhance product knowledge utilising resources available.

Maintain updated knowledge on all product related concepts.

Ensure increased customer engagement by providing appropriate advice to customers.

Provide effective communication and presentation to customers.

Requirements:

Grade 12 qualification essential

A minimum of 1 years’ experience in a similar role

Selling skills essential

Sales experience in the retail industry

General administrative skills

Knowledge of merchandising and stock management

Customer service orientation and focus

About Us:

Mr Price Group is a high growth, omnichannel, fashion-value retailer with 6 trading divisions, namely: mrp ; mrphome; mrpsport; Miladys; sheetstreet and mrpmoney.

We’re movers and shakers.

We pride ourselves on our fast-moving, fast-working and collaborative culture.

Our extensive market-leading retail knowledge means that our environment fosters creativity, curiosity, and a need for exploration.

We employ over 16000 incredible people, and retail in over 1000 South African based stores, almost 100 international stores, and through our online channels offering our full product assortments.

Mr Price Group is an equal opportunity employer and is committed to Employment Equity.

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